Import AUSkey users

You need to be the principal authority or authorisation administrator to import AUSkey users.

The ‘Import AUSkey users’ function allows you to create authorisations based on existing AUSkey details, including permissions in the ATO’s Access Manager, and import multiple AUSkey users at a time.

You can import:

  • active Administrator AUSkeys or Standard AUSkeys
  • one AUSkey per person for an ABN (some users may have multiple AUSkeys for an ABN)
  • 100 AUSkey users at a time.

You cannot import:

  • expired or cancelled AUSkeys  
  • Device AUSkeys
  • your own AUSkey - principal authority AUSkeys don’t need to be imported. Authorisation administrator AUSkeys need to be imported by the principal authority.

Before you start

To ensure the correct information is imported, check your AUSkey details are up to date in AUSkey Manager, including:

  • full legal name and business email address  
  • cancelling AUSkeys that your business no longer uses.

See also:

How to import AUSkey users

  • Select Manage authorisations.
  • Select the business you want to import AUSkey users for.
  • Click Import AUSkey users.

You will then complete the following labels:

  • Select AUSkeys – use the selection criteria to search for the AUSkeys you want to import. Only 100 AUSkeys can be imported at a time. If you would like to save or print a copy of the list, click Export.
  • Update details – if required, you can update the name and email address of a Standard AUSkey user. For Administrator AUSkey users, you can only update their business email address (the authorisation request will be sent to this email address). If an Administrator AUSkey user’s name does not match the full legal name they used to set up their digital identity, such as myGovID, you will need to create a new authorisation.
  • Agency access – select the level of access for each government agency (Full, Custom, None). By default, Administrator AUSkey users become an authorisation administrator and have Full access while Custom access is applied for Standard AUSkey users.  
  • Summary – review details and accept the Declaration. Once submitted, an authorisation request will be sent via email to each user. The email includes an authorisation code which is used to accept or decline the request.  
  • Confirmation – a summary of successful or failed authorisation requests will be displayed. Authorisations will remain as ‘pending’ until they are accepted by the user.

See also: