Help: Digital ID and identity strength

If you're unable to set up a Digital ID, such as myID, with a Standard or Strong identity strength, you won’t be able to link your business in RAM at this time.

Alternatively, you can:

• Check if another principal authority can achieve a Standard or Strong Digital ID – they can link the business in RAM instead and authorise you to access some services as a Basic user.
• Contact the relevant service you want to access to find out about other options for your business – for example, using cloud-based Standard Business Reporting (SBR)-enabled software.

Check if you’re eligible to set up Digital ID, such as myIDExternal Link, with a Standard or Strong identity strength.

If you’re unable to achieve at least a Standard identity strength, check the minimum identity strength required for the service you need to access on behalf of a business. 

For example, if the service accepts a Basic identity strength, you can set up a Basic myID and then be authorised as a Basic user by a principal authority or authorisation administrator. Some agencies may require further identity proofing.

Error codes: AUT.MID.007, AUT.MID.0002

This error means your Digital ID, such as myID, does not meet the required identity strength.

For example:

• you cannot access a service on behalf of a business with a 'Basic' identity strength if the service requires a Digital ID with a 'Standard' identity strength.
• you’ve accessed RAM using your Digital ID with a 'Basic' identity strength, but you previously accepted an authorisation in RAM using your Digital ID with a 'Standard' identity strength. 

To continue, you’ll need to increase the identity strengthExternal Link of your Digital ID.

Error code: REB.BR.0040

See Authorisation code has expired or is not working for assistance with this error.