Planned system maintenance: 16 to 17 May 2025

From 11:30 pm AEST Friday 16 May to 11:30 pm AEST Saturday 17 May RAM will be unavailable due to system maintenance.

Help: Managing business links

As a principal authority, you can check or update your details on the Australian Business Register (ABR):

  • using ABR online services, if you’ve linked your business in RAM (or another principal authority can update the details if they’ve linked to the business in RAM)
  • through your registered tax or BAS agent
  • by contacting the ABR – check if you can link your business in RAM before you call.

Your details need to be up to date on the ABR before you can link your business. To link:

  • you need to be listed as the person responsible for the business (sole trader or eligible individual associate)
  • your name needs to match the name used to set up your Digital ID, such as myID.

When a business listed is:

  • no longer operating – you need to cancel the Australian business number (ABN)
  • still operating but you’re no longer the associate – you need to update the Australian Business Register (ABR) details.

If your Digital ID, such as myID, is linked to the business in RAM then you can update your details or cancel your ABN using ABR online services.

If you're a principal authority and unable to set up a Digital ID, such as myID, with a Standard or Strong identity strength, you won’t be able to link your business in RAM at this time.

Alternatively, you can:

  • Check if another principal authority can achieve a Standard or Strong Digital ID - they can link the business in RAM instead and authorise you to access some services as a Basic user.
  • Contact the relevant service you want to access to find out about other options for your business – for example, using cloud-based Standard Business Reporting (SBR)-enabled software.