Accept an authorisation

How to accept an authorisation request

To accept an authorisation request:

1. Log in to RAMExternal Link
2. Select Accept an authorisation for a business.
3. Enter your authorisation code.
4. Review the authorisation summary – select the checkboxes to declare you understand and accept and provide your express consent, then select Accept. You can also choose to Decline a request if you wish. 

After you’ve accepted an authorisation

Once accepted, you can access the online services you've been authorised for on behalf of the business.

You can view your authorisation in RAM at any time to check your access to an online service.

If you’re authorised to access an online service on behalf of multiple businesses, you’ll be prompted to select which one when you log in to the service.

Help with accepting an authorisation

Help is available for common errors and issues related to authorisations, including:

• Validation error – details aren’t accepted
• Error message ‘Authorisation already exists’ or ‘You already have an active authorisation for this business’
• Unable to achieve a 'Standard' or 'Strong' Digital ID to accept an authorisation request.

For more common errors and troubleshooting advice see Help: Authorisations.