Manage authorisations

If you’re a principal authority or authorisation administrator, you can use RAM to manage who can act on behalf of your business with government online services.

To edit or remove an authorisation:

  • Select Manage authorisations
  • Select the business name associated with the user
  • Click Edit or Remove against the authorised user.

The edits you can make to an authorisation will depend on the following status:

  • Pending – you can edit the authorised user’s name, email address, start and finish dates, authorisation administrator status and agency permissions.
  • Accepted (with a future start date) – you can edit the authorisation start and finish dates, authorisation administrator status and agency permissions.
  • Active – you can edit the authorisation finish date, administrator status and agency permissions.
  • Inactive – no action can be taken.

How to view the business history log

To check the history of authorisation activities for a business:

  • Select Manage authorisations
  • Select the business name  
  • Click History to view the business history log.