Principal authority

As the principal authority, you need to link your business in Relationship Authorisation Manager (RAM) before you can authorise others to access government online services on behalf of your business.

The principal authority is a person responsible for the business, such as:

  • a sole trader
  • an eligible individual associate listed on an Australian business number (ABN) in the Australian Business Register (ABR) – for example, a
    • trustee
    • director
    • public officer
    • partner
    • an office bearer of a club or association
  • a primary person (no individual associates listed in the ABR) who holds one of the following roles
    • company – the director or public officer for the corporate trustee or subsidiary company
    • government entity – the authorised contact
    • Australian charity or not-for-profit organisation – director or public officer of the corporate trustee or subsidiary company or the Responsible Person
    • deceased estate – the executor after probate is granted
    • unincorporated association – the office holder.

Before you start

Set up your myGovID with a Standard identity strength. Use your myGovID to log in to RAM.

See also:

  • myGovID – to set up your myGovID

How to link your business

The way to link your business in RAM depends on whether you are a:

Sole trader or eligible individual associate

To link your business in RAM:

  • log in to RAM using your digital identity, such as your myGovID
  • select Link my business – you’ll be redirected to the ATOto find your business or businesses
  • add your postal or residential address (as held by the ATO) and select Continue
  • select the business or businesses (where you’re an eligible individual associate in the ABR) that you wish to link and select Continue – if you can’t find your business, see how to check and update your ABR details
  • enter an email address (this can be different to the one used to set up your digital identity, such as a work email address) and select Send email to receive a verification code
  • enter the verification code and select Verify and Continue
  • view the summary of the selected business or businesses and select the checkbox to declare you understand and accept, then select Submit
  • a message will display confirming your business is successfully linked – then select Continue.

Once linked, you’ll be authorised in RAM to act on behalf of the business. Your authorisation type will display as principal authority.

Your authorisation remains unless you’re removed as an eligible individual associate of the business in the ABR.

Other principal authorities that have already linked the business will receive a notification email letting them know you have linked.

Next steps:

  • Set up authorisations for others to act on behalf of the business. This includes setting up authorisation administrators who can then set up authorisations for others.
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Primary person

If you’re a primary person (no individual associates listed in the ABR), your role should be recorded in one of the following:

Your first and last name recorded in any of the above must match your name as displayed when you’re logged in to RAM. Your name appears in the top right corner.

There may be more than one primary person able to link an ABN, but only one needs to complete the linking process:

To link an ABN in RAM:

  • phone 1300 287 539 and select option  3
  • you’ll need to provide personal details to complete a proof of identity check
  • checks will be completed to confirm your association to the business
  • once confirmed, you’ll receive an email with an authorisation code and summary of the authorisation request
  • log in to RAM using your myGovID to accept the request and complete the link.

Once linked, you’ll be authorised in RAM to act on behalf of the business.

Your authorisation type will display as government representative, indirect associate or responsible authority.

These authorisation types are valid for up to 12 months. Before your authorisation expires, you’ll receive email reminders, as well as a notification in RAM to remind you to renew.

Your renewal doesn’t affect authorisations you’ve set up for others. They can continue to access government online services on behalf of the business.

Next steps:

  • Set up authorisations for others to act on behalf of the business. This includes setting up authorisation administrators who can then set up authorisations for others.

See also: