myGovID is now known as myID. It has a new name and look - but you can continue to use it the same way. Find out more.

Help: Authorisations

Check if you’re eligible to set up Digital ID, such as myID, with a Standard or Strong identity strength.

If you’re unable to achieve at least a Standard identity strength, check the minimum identity strength required for the service you want to access. 

For example, if the service accepts a Basic identity strength, you can set up a Basic myID and then be authorised as a Basic user by a principal authority or authorisation administrator. Some agencies may require further identity proofing.

Finding and updating your RAM current business email address

You can update your Current business email address in RAM to ensure you receive notifications about your authorisation such as renewal email reminders. You may have different email addresses listed for each authorisation which can be updated individually.

Once you’ve accepted your authorisation in RAM and its status is active, you can update your Current business email address. We recommend using a business email address that only you have access to and check regularly.

To find and update your Current business email address:

  • select View next to the appropriate business
  • select Update email address
  • enter your new email address and select Send email – you will be sent a six-digit verification code to the new email address
  • enter the code and select Verify
  • you will receive confirmation that your email address has been successfully updated.

A principal authority or authorisation administrator cannot access the details of your Digital ID, such as myID, through RAM. Your Digital ID belongs to you and you should not share it with others.

See Security for more information.