Check if you’re eligible to set up Digital ID, such as myID, with a Standard or Strong identity strength.

If you’re unable to achieve at least a Standard identity strength, check the minimum identity strength required for the service you want to access. 

For example, if the service accepts a Basic identity strength, you can set up a Basic myID and then be authorised as a Basic user by a principal authority or authorisation administrator. Some agencies may require further identity proofing.

Finding and updating your RAM current business email address

Once you’ve accepted your authorisation in RAM and its status is active, you can update your email address. You may have different email addresses listed for each authorisation which can be updated individually.

Keeping your email address in RAM up to date helps ensure you receive notifications about your authorisation such as renewal email reminders. 

We recommend using a business email address that only you have access to and check regularly.

To update your email address:

• Log in to RAM.
• Select View or manage authorisations, machine credentials and cloud software notifications.
• Select Update email address.
• Enter your new email address and select Send email – you will be sent a verification code to the new email address.
• Enter the code and select Verify.
• You will receive confirmation that your email address has been successfully updated.

A principal authority or authorisation administrator cannot access the details of your Digital ID, such as myID, through RAM. Your Digital ID belongs to you and you should not share it with others.

See Security for more information.