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Help: Contact us

The RAM website has support material to assist you and is updated regularly.

If you still need to speak with us, you can phone our support line on 1300 287 539 (select option 3 for RAM enquiries) between:

  • 8.00am and 8.00pm, Monday to Friday
  • 10.00am and 4.00pm, Saturday and Sunday.

International callers can phone the ATO switchboard on + 61 2 6216 1111 between 9.00am and 6.00pm AEDT and request your call to be transferred to the RAM support line.

All times are local unless otherwise specified. On Australian national public holidays our contact centres are closed throughout Australia. With state public holidays, only those states affected will be closed.

RAM with a digital identity, such as myGovID, is secure and ensures only you and authorised users can access a government online service on behalf of the business.

However, if you suspect someone has inappropriately accessed your business details in RAM, contact our support line immediately on 1300 287 539 (select option 3 for RAM enquiries) between:

  • 8.00am and 8.00pm, Monday to Friday
  • 10.00am and 4.00pm, Saturday and Sunday.

International callers can phone the ATO switchboard on + 61 2 6216 1111 between 9.00am and 6.00pm AEDT and request your call to be transferred to the RAM support line.

All times are local unless otherwise specified. On Australian national public holidays our contact centres are closed throughout Australia. With state public holidays, only those states affected will be closed.

You should also review and remove any authorisations of concern. See Manage authorisations to find out how.

For more information about the security of RAM and tips for staying safe online, see Security.